Customer Experience

Jim Knight

Business Catalyst, Former Hard Rock International Executive, and Author of Culture That Rocks!

Ron Kaufman

Founder & Chairman of UP! Your Service, Service Culture Keynote Speaker, New York Times Bestselling Author

Brian Parsley

Sales, Customer Loyalty, and Employee Retention Expert

Dr. Ken Sterling, MBA & Esq.

Keynote Speaker on Law, Ethics Technology, AI and Employee Experience | Entrepreneur, Attorney and USC Professor

Bryan T. Siever

Learning and Development Strategist, Organizational Culture Consultant, and CEO of Velvet Brick Selling Strategies

Doug Lipp

Customer Service, Leadership and Global Competitiveness Expert

Chip Bell

Customer Service and Management Expert, Author, Consultant

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