Success in business and gambling have more in common than you think. While success in gambling is often pure chance for many games, success in poker and blackjack involves many of the same skills that can improve your business.

At BigSpeak Speakers Bureau, we work with some of the top speakers who either ran successful gambling businesses or were successful professional gamblers. These keynote speakers have used their skills to earn millions and now are using their insights to help organizations improve their customer service, teamwork, and decision-making.

1) Customer Experience

A good customer experience is essential if you have a product or service you want people to keep using. One of the best gambling professionals who knew how to use customer experience is Molly Bloom.

Molly Bloom became a millionaire by running one of the most exclusive underground poker games in the world, which you can watch in the Oscar-nominated film Molly’s Game. The key to her success was customer experience. 

She learned if you want big spenders to keep returning to your poker game, you had to provide an experience they couldn’t find anywhere else. She researched her clients, learned their preferences, made the fun effortless, and taught her staff to always say yes. In the talk based on her real-life story, you’ll learn how to create great experiences for your customers so they keep coming back.

2) Teamwork

Companies with good teamwork are often more innovative, productive, and engaged. Great teamwork is also essential for a successful blackjack team.

David Drury became the “Most Notorious Card Counter in America” by working with a team of Christian card counters, documented in the film Holy Rollers: The True Story of Card Counting Christians. In the early 2000s, David won upwards of a million dollars for the team. However, he couldn’t win alone. 

David learned to work well with his team to help count cards and indicate the blackjack tables that were most advantageous for betting. Using stories from his days of taking down casinos, David will share how to strategize, communicate clearly, and work together to reach your organization’s goals.

3) Decision Making

How do you make a good decision when you don’t have all the information? Businesses face this dilemma all the time. It’s the same problem facing poker players who must decide on their bet without knowing the cards of their opponent. 

Liv Boeree learned how to make good decisions with limited information, which helped her become the #1 ranked female poker player from 2014-2016 after winning more than $4 million on the international circuit. By combining her science background with her passion for games, Liv was able to create a decision-making system that helped her succeed. 

Using stories from her time as a poker champion, Liv can show your team the techniques for making high-stakes decisions when there is uncertainty. Audiences will come away learning how to reduce cognitive bias, control their emotions, and use intuition in their decision-making.

If you want to hone your business skills like a gambling professional, contact BigSpeak Speakers Bureau today to book a top gambler speaker.

For More on Gambling Speakers

Make Every Customer Feel Like a High Roller

Molly Bloom’s Step-by-Step Playbook for Success