Whether you call it customer service, customer experience, or customer loyalty, putting your customers first is the key to making your business last. Even if you have a great product, poor customer service skills will ensure your business flounders, and many of us know one bad review is much more impactful than ten good ones.

If you’re looking to create enthused clients who rave about your organization and will come back for more of whatever it is your organization offers, the top customer experience speakers below are available to guide you and your team towards success.

Robert Richman is a corporate culture architect and top customer experience keynote speaker sought after for his insights into employee culture. He shares his insider secrets into providing world-class customer experience, whether his audience is made up of the C-Suite or front line sales agents.

Global Growth Evangelist Tiffani Bova has earned recognition from Top Sales World Magazine, Thinkers50, and the National Diversity Council, as well as a top Twitter influencer. An expert on business growth and customer experience, she shows leaders how to stay relevant, be bold and create sustained and repeatable growth.

Leadership and customer experience keynote speaker Ken Schmidt is the former Director of Communication at Harley-Davidson. An expert at creating loyal and vocal customer bases and developing inspiring leaders, he has partnered with many of the world’s biggest and most successful brands.

Seth Mattison is a recognized workforce and generational dynamics expert and customer experience keynote speaker who has been featured in Forbes, the Huffington Post, and The Wall Street Journal. He unpacks how an organization can scale-up via providing an elevated client experience in an age of increasingly demanding and sophisticated customers.

Leadership Imagineer Simon T. Bailey is a top business man and customer experience keynote speaker with over 30 years of experience in the hospitality industry. His custom presentations educate audiences on how to anticipate customer needs and create life-long brand fans.

Duncan Wardle is the former VP of Innovation for Disney and creative consultant. A multiple TEDx speaker and instructor at Yale and Harvard, he’s an expert on creating customer experience magic through leveraging an organization’s full potential for innovation and out-of-the-box thinking.

Leadership and branding expert Denise Lee Yohn is a top customer experience keynote speaker who knows how to transform ordinary brands into industry leaders. In her presentations and bestselling books, she gives her audiences the blueprints for delivering customer experiences that create loyal consumers for life.

Eric Qualman is a #1 bestselling author, podcaster,  and customer experience speaker whose books are used by hundreds of universities. His presentations on winning customers’ hearts, minds, and wallets have reached over 50 million people in 55 countries.

Amanda Gore is an emotional intelligence expert and top customer experience keynote speaker using the principles of emotional intelligence to transform work cultures by connecting people via improving relationships and team dynamics, which helps them manage change and innovate successfully.

A seasoned global businesswoman and corporate counselor,  Soulaima Gourani is an expert on turning customers into fans. Recognized as one of the top thought leaders in business in the Nordic countries,  she has received numerous accolades for her work with the world’s most innovative organizations.

Bonus round!

Paul J. Long is an employee engagement and customer experience keynote speaker with over 10 years of corporate leadership experience. He specializes in helping teams create world-class service experiences that wow customers.

Top-booked keynote speaker Molly Bloom knows how to give customers unforgettable experiences. As the former host of the world’s most exclusive, high-stakes poker game, she’s gained acclaim for knocking high-rollers off their feet.

Clint Pulver is an employee engagement and customer experience keynote speaker helping organizations retain talent and create lasting relationships with their clients. Offering both keynotes and interactive experiences, his insights reach audience members in every industry and department.

Have an upcoming event that needs a little touch of customer service magic?  These top keynote speakers and many more are available to educate and inspire.  Please email info@bigspeak.com or call 805.965.1400 to inquire