Russell Bishop

In today’s global economy, virtually every business organization must continually strive to produce more with fewer resources.  That means everyone from the individual contributor up through supervisory and managerial ranks needs to perform at a higher level than yesterday.
The volume of work is exploding, often moving faster than our systems and processes are equipped to handle.  When that happens, people struggle to keep up.  People who struggle often resort to complaining about the status quo, or worse yet, simply disengaging.

While none of us have the time or patience to endure the chronic complainer, we do have the opportunity to turn the complainer into a key contributor.  But how do you turn the complainer around without delving into the “fuzzy” side of human behavior?

This session will educate, motivate and inspire everyone on your team to take new action to build a culture of contribution.  A hidden benefit of this interactive session is the ability to turn customer complaints into customer contributions, to turn unhappy customers into raving fans.

Transformation Keys covered include:

1.  The Four Step Process to Organization Transformation.
2.  Building a Culture of Contribution:  Control, Influence, Respond.
3.  Transforming Misaligned Leadership and Competing Silos.
4.  How You Frame the Problem is the Problem.
5.  Response-Ability:  the Key to an Accountable Workforces.
6.  Overcoming Resistance, Criticism and Negativity.

Key Learning Points

•  How to inspire and motivate individuals to take greater control, influence and accountability.
•  The secret to uncovering the hidden contribution in every complaint.
•  Three strategies for improving your ability to respond to any change, threat or opportunity.
•  The five proven steps to move from business as usual to accelerating measurable performance.
•  Transforming complaints into contributions: creating positive morale, empowered staff and a fully engaged workforce.
•  How to move from complain and blame to a culture of accountability and responsibility.

In a world where the pressure to perform grows daily, companies with strongly aligned internal groups thrive while their siloed competitors struggle to survive.  Overcoming frustrating processes, misaligned departments and resistant groups have become competitive necessities.

Strategies don’t execute themselves and processes don’t implement themselves – it takes people to make things happen.  Revamping your business strategy may not be enough – in fact, lesser strategies well executed can outperform slick strategies mired in cultures of fear and blame.

In this interactive, dynamic speech Russell helps the organization answer the question, “How well are we aligned internally? Are we costing ourselves opportunity by conflicting goals, processes or systems?  What can we do to ensure that our people have the best chance to compete and win?”

Relying on case studies and best practice examples from leading companies around the world, Team (Workforce) Transformation shows why some organizations succeed beautifully – and others fail miserably.  Let Russell Bishop show you how to build real alignment, how to motivate your teams to an even higher level of engagement and how to spot the pitfalls that often lead to fractious in-fighting that leave you vulnerable to your competitors.

Areas of focus include:

•  Building an Empowered Workforce
•  Building a Culture of Contribution
•  Building a Culture of Accountability
•  Transforming Silos Into Aligned Teams
•  Accelerating Your Execution Capability

Key Learning Points

•  Why mission, vision and purpose statements are not enough
•  How to build internal alignment and collaboration across units, functions and teams
•  How you can quickly determine connection points between business strategy, unit goals, and individual performance objectives
•  The three keys to strategy execution
•  Why misaligned organizations foster a culture of fear, blame and complaint
•  How to build contribution and accelerated performance in any organization
•  Transform disgruntled employees and customers into raving fans

We are the gift that we seek.  Each of us has everything we need to create a life of greater fulfillment, peace and happiness.  In this deeply moving and inspiring speech, Russell Bishop will share the major transformation keys that unlock the wisdom of who you really are and how to use the keys to transform your life.   Russell will also share how he personally transformed his life, from living in his car to becoming a thought leader on the power of personal transformation.

Transformation Keys covered include:

1.  Becoming More of Who You Already Are.
2.  Symbols vs. Experience:  the difference between what you want and why you want it.
3.  The Power of Awareness:  what’s working, what’s not working, what would you prefer?
4.  The Power of Purpose and Focus:  “Why” matters more than “How”.
5.  The Power of Intention:  the first law of creating the life you prefer.
6.  The Power of Imagination:  Energy Follows Thought.
7.  The Power of Response-Ability –  figuring out the “how” when you know the “why”.
8.  The Power of Accountability:  how to own the outcome you prefer.
9.  The Power of Gratitude.

Key Learning Points

•  How to translate good ideas into good outcomes.
•  How to choose when the road forks.
•  The difference between self-talk and Soul-talk.
•  How to read the signposts of life:  communication and feedback.
•  The difference between persistence and stubborn.
•  How to discover the hidden power of complaints and apparent negativity.