Kim Lear

Study after study has shown us that multigenerational teams outperform more
homogeneous groups by almost every measure. This can be attributed to their unique and diverse experiences– the more seasoned employees offer wisdom and expertise while those on the younger end offer a fresh and innovative perspective. While the advantages are numerous, it turns out, managing multigenerational teams is easier said than done. Today’s teams are often plagued by issues regarding everything from work ethic and retention to
succession and fairness. The key to understanding and leveraging these generational trends is to recognize that it’s not about “out with the old, in with the new.” Every generation brings value to the workforce.

On top of the generational dynamics at play, Covid-19 is reshaping the world as we know it and what comes next will be decided by the decisions we make today. Generational theory examines how major cultural events and conditions shape a new generation finding their place in the world. Exploring this topic while in the midst of a once-in-a-generation moment is precisely how leaders can gain critical insight into what’s coming next.

Kim Lear will give you a closer look into who these generations are and the trends emerging as they adapt to each new career stage. Her research, insights and original concepts will help you better understand each generation. You’ll leave with a new appreciation for their unique perspective as they navigate the challenges of building effective teams in this new multigenerational workforce.

KEY OBJECTIVES
• Explain who the generations are in today’s workforce
• Identify the negative stereotypes that hold teams back
• Present solutions for mentorship, motivation and engagement of all generations
• Provide takeaways on how to best lead multi-generational teams and groom the next
generation of leaders
• Explore best—and worst—case studies from organizations who are finding success or failure in this new world of work
• Transform workforce and marketplace obstacles into opportunities

Our clients and customers are changing. Baby Boomers are redefining retirement and what it means to age in this country, Gen Xers are stepping into their prime earning years, Millennials are buying homes and having children and Generation Z is controlling an increasing amount of money in the
marketplace. As each generation goes through new life stages, it’s crucial for salespeople and relationship builders to see the world through their eyes and meet each customer where they’re at.

The time has come to challenge conventional thinking and explore bold new approaches to relationship building in the face of disruption and shifting demographics. Creating more empathetic, personal, and customized experiences is more important than ever. Supported with cutting edge research and category-leading case studies, this program will take a deep dive into the
evolving expectations of the clients of today and tomorrow.

KEY OBJECTIVES
• Uncover generational shifts
• Define new life stage: The Encore, The Pivot, Emerging Adulthood
• Explore how disruptors have created elevated expectations around speed, transparency, simplicity and personalization
• Create a roadmap to build stand-out client experiences
• Provide takeaways on how to best emotionally connect with different generations

Kim is known for delivering dynamic, fun and savvy presentations. She uses clips from commercials and TV shows, websites, anecdotes, data from extensive research, and best practices to make her concepts come alive.

Kim is also known for her ability to tailor content to your organization’s specific issues and hot buttons. She takes the time to work with the planning committee to understand the industry jargon and corporate nuances of your organization. She interviews attendees before the conference to learn more about how and where they see the issues and she lets those findings drive the content of the presentation to ensure she is addressing the issues that are at the top of people’s minds. Kim also gathers plenty of materials from within your organization and best-in-class examples in your industry to make sure that the tips are relevant to who is in the room.