Guiding the Perfect Customer Journey
FORMAT: Keynote CATAGORIES: sales, marketing, customer service, customer retention, customer experience GREAT FOR: all-company meetings, ...
FORMAT: Keynote
CATAGORIES: sales, marketing, customer service, customer retention, customer experience
GREAT FOR: all-company meetings, leadership/executive meetings; sales and/or marketing teams, associations
TOPIC DESCRIPTION: Today’s buyer has many ways to find the products and services they acquire. Growing a business today isn’t as much about creating demand as it is about leading a journey. This content-heavy keynote is a perfect blend of how to use marketing, sales and service efforts to create a useful customer experience, even if your business is a commodity. John not only provides insights, he leaves you with a list of action steps so you can implement everything you learned immediately so you can get ahead of your competition.