Jim Knight

Business Catalyst, Former Hard Rock International Executive, and Author of Culture That Rocks!

Jim Knight is a top business keynote speaker, Former Hard Rock Executive, and author. Jim honed his revolutionary approach to strong leadership, organizational cultures, and exceptional guest service over two decades as the senior director of training & development at Hard Rock International.

  • Jim Knight Keynote Speaker Fee Fee range is for U.S. events, depending on location and organization type

    $20,001 - $30,000

  • Jim Knight Keynote Speaker Fee Fee range is for U.S. events, depending on location and organization type

    $20,001 - $30,000

Suggested Keynote Speaker Programs

CULTURE THAT ROCKS: How to Amp Up Your Company's Culture and Deliver Sustainable Results

This high-energy, interactive and visual keynote presentation focuses on individuals, departments, and entire companies who are charged with creating, maintaining, or revolutionizing an organizational culture. The program delves into every area of a company’s environment and...

This high-energy, interactive and visual keynote presentation focuses on individuals, departments, and entire companies who are charged with creating, maintaining, or revolutionizing an organizational culture. The program delves into every area of a company’s environment and reveals realistic solutions for systemic change. Regardless of your company’s cultural history or status, this program will inspire attendees to take up the challenge of enhancing their organizational environment.

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LEADERSHIP THAT ROCKS How to Deliver Stellar Results with Practical Initiatives and Take Your Brand to Eleven

This high-energy and impactful keynote presentation is effectively designed to provide leaders of any level, practical and tactical initiatives to create an iconic business. This program will deliver rapid-fire best practices that any leader can immediately put into practice, ...

This high-energy and impactful keynote presentation is effectively designed to provide leaders of any level, practical and tactical initiatives to create an iconic business. This program will deliver rapid-fire best practices that any leader can immediately put into practice, starting them down the path to rock star success

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SERVICE THAT ROCKS: How to Create Unforgettable Experiences and Turn Customers into Fans

Every business has competitors. And how you set yourself apart will determine whether your customers fall madly in love with you…or not.? This high-energy, interactive, and visual keynote presentation will set the stage to get into the memory- making business by focusing on ...

Every business has competitors. And how you set yourself apart will determine whether your customers fall madly in love with you…or not.? This high-energy, interactive, and visual keynote presentation will set the stage to get into the memory- making business by focusing on how to differentiate your organization from the rest of the competition and become the business of choice. This program will deliver thought-provoking best practices to create mind-searing customer obsession.

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ENGAGEMENT THAT ROCKS: How to Enhance Employee Experiences and Retain Chart-Topping Talent

Knowing that employees are so critical to any business, how leaders treat them is the one true strategy to empower and retain team members, manage a remote workforce, and ultimately create a world class organization. This high-energy keynote program is effectively designed to ...

Knowing that employees are so critical to any business, how leaders treat them is the one true strategy to empower and retain team members, manage a remote workforce, and ultimately create a world class organization. This high-energy keynote program is effectively designed to highlight proven ways to create and maintain a strong internal team member culture through robust engagement…securing commitment (versus compliance) from employees to stick around longer, deliver unforgettable customer experiences, and produce sustainable results.

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BUILDING A ROCK STAR TEAM: How to Find, Develop and Keep Brand Ambassadors to Deliver Iconic Results

All business results (good and bad) occur because of human behaviors. This high- energy keynote program explores specific strategies and best practices in every area of the Employee Life Cycle. You will learn how to tap into the needs of today’s talent pool and explore ...

All business results (good and bad) occur because of human behaviors. This high- energy keynote program explores specific strategies and best practices in every area of the Employee Life Cycle. You will learn how to tap into the needs of today’s talent pool and explore innovative ways to create, maintain, or even revive a team of rock stars.

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About Keynote Speaker Jim Knight

Renowned keynote speaker, podcaster, author, and training and development executive Jim Knight teaches organizations of all sizes how to attain their own “rock star” status.

Although his illustrious career started at Gatorland—a working alligator farm in Florida (he has scar to prove it)—Jim cut his teeth in the hospitality training industry and eventually led Global Training for Hard Rock International for two decades. Jim’s customized programs show how to amp up organizational culture, deliver world-class differentiated service, and build rock star teams and leaders.

Jim’s role at Hard Rock involved many facets of organizational training including creating and managing all staff and management training materials and programs; facilitating Hard Rock’s Corporate University; overseeing management training locations; producing training videos; directing company e-Learning initiatives; facilitating leadership transitions; and traveling to properties to deliver onsite classes and measure company standards.

Jim put his experience and creativity to work, which consistently developed cutting-edge training concepts. During his time with the Hard Rock brand, his team won coveted video Telly Awards (Guest Service in 2000, Menu Rollout in 2007, Harassment & Discrimination Prevention in 2008); garnered Training Directors Forum’s 1998 prize for Reengineering Training; and won Brandon Hall’s Gold Best in Class Award for their Service Recovery e-Learning course.

Jim was also recognized by Training Magazine as representing one of the top 125 training companies in the world out of all industries and businesses. He has since been featured in Forbes Magazine, Inc. Magazine, Entrepreneur Magazine, Nation’s Restaurant News, Business News Daily and Fox Business News. He is a lifetime member of CHART (an Association of Hospitality Trainers); previously sat on the Certification Governing Board of the National Restaurant Association; and founded the networking group, The Training Summit (CHART’s 1st Regional Training Forum), which includes over 100 active members in Central Florida to share best practices and discuss common issues with other industry professionals.

Jim is the Owner & CEO of Knight Speaker , delivering numerous programs worldwide on leadership, organizational culture, customer service, and employee experience. He is also the best-selling author of Culture That Rocks: How to Revolutionize Your Company’s Culture , now in its 3rd edition, which was featured in Entrepreneur Magazine as one of the “5 Books That Will Help You Transform How You Do Business”. Jim’s latest books, Leadership That Rocks: Take Your Brand’s Culture to Eleven and Amp Up Results and Service That Rocks: Create Unforgettable Experiences and Turn Customers into Fans were amazon #1 Best Sellers.

A portion of Jim Knight’s book sales and speaking proceeds goes to No Kid Hungry to eliminate childhood hunger in the U.S. and Cannonball Kids’ Cancer , which funds innovative, accessible research for children fighting cancer with better treatments, quality of life, and new options for those told they have run out of options.

Testimonials

“Jim did an excellent job of incorporating our material into his presentation; company history, meeting theme, etc.  He was the most technically prepared speaker we’ve worked with in 15 years.”

General Mills

 

“In 20 years of producing events for blue-chip brands, I have never seen such an engaging speaker as Jim Knight.  His content is compelling, informative, relevant to the times, but most importantly, very emotionally engaging.  The audience was absolutely engaged for 2 straight hours as Jim articulated his philosophy on brand building with incredible stories and characters from his experiences.  We will be bringing him back!”

Salt Communications

 

“Jim Knight as the keynote speaker for our 2014 Kellen Managers Summit was absolutely spot on. Jim’s messaging was exactly on topic for the theme of our conference.”

Kellen Company

 

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