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Jeff Gee

Customer Service and Employee Performance Expert

  • Jeff Gee Keynote Speaker Fee Fee range is for U.S. events, depending on location and organization type

    $10,001 - $20,000

  • Languages Spoken

    English

  • Travels From

    Illinois, USA

  • Jeff Gee Keynote Speaker Fee Fee range is for U.S. events, depending on location and organization type

    $10,001 - $20,000

  • Languages Spoken

    English

  • Travels From

    Illinois, USA

Suggested Keynote Speaker Programs

Super Service ™: Accelerating Growth Through Dynamic Communication

Jeff’s flagship keynote has been generating an enthusiastic, open and willing attitude resulting in a culture of excellence within organizations worldwide. Based on our book published by McGraw-Hill in 1991, Super Service has been translated into four languages and is now in...

Jeff’s flagship keynote has been generating an enthusiastic, open and willing attitude resulting in a culture of excellence within organizations worldwide. Based on our book published by McGraw-Hill in 1991, Super Service has been translated into four languages and is now in its 2nd edition.

This keynote provides the seven keys for every employee to provide excellent customer service to both internal and external customers. Time after time, Super Service improves not only customer loyalty and sales; it decreases employee absenteeism and attrition rates. Increase your bottom line with high levels of employee commitment.

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Inspirational Leadership: Revolutionizing Corporate Culture

One of a leaders job is to turn every team member into a valuable asset. This keynote reveals how to do that three simple steps; Shift ‘how’ leaders interconnect; Capitalize on the strengths of your people; Integrate the new values into employee performance management ...

One of a leaders job is to turn every team member into a valuable asset. This keynote reveals how to do that three simple steps; Shift ‘how’ leaders interconnect; Capitalize on the strengths of your people; Integrate the new values into employee performance management practices. Done.

Sounds simple? It is. The different strategies will support them in creating growth and sustaining team performance. After this keynote, paritipants can lead teams to their full potential.

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Emotional Intelligence: Maximizing Individuals Peak Performance

Like them or not, emotions are in the workplace.  Add change intiatives, stress and differenct personalities and the combination if not handled effectively can interfere and affect productivity and performance. This keynote helps people understand and manage emotions ...

Like them or not, emotions are in the workplace.  Add change intiatives, stress and differenct personalities and the combination if not handled effectively can interfere and affect productivity and performance.

This keynote helps people understand and manage emotions successfully.  Leaders with high levels of self-awareness and not only manage themselves but also understand and work effectively with others. It creates intelligent responses and coaches leaders to create win-win scenarios.

The outcome of this keynote will be leaders will build long-term collaborative environments. It will turn an average leader into a star leader.

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OPEN Question Selling: Close More With OPEN

Jeff’s flagship sales keynote has transformed salespeople in every industry worldwide. Our simple yet powerful 4-step process is based on the book written by MJ Learning executives and published by McGraw-Hill. Selling is about getting commitment. In order to get ...

Jeff’s flagship sales keynote has transformed salespeople in every industry worldwide. Our simple yet powerful 4-step process is based on the book written by MJ Learning executives and published by McGraw-Hill.

Selling is about getting commitment. In order to get people to say ‘yes’ you must uncover needs and solve problems. After this keynote, participants will not only know how to get that commitment, but dramatically raise their closing percentage.

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Creative Problem Solving

Developing and Managing Quality People

Leading Successful Meetings

Team Meetings Enhancement

Key Tools of Continuous Improvement

Telephone Skills

Excellence in Customer Care

About Keynote Speaker Jeff Gee

Jeff Gee’s Key Accomplishments Include . . . 

With his very British accent and sense of humor, customer service speaker Jeff Gee provokes the audience and makes them laugh all at the same time. No subject is off limits. Every aspect of work is uncovered and poked. His popularity comes from his ability to entertain and enlighten. His approach to business advocates infusing the joy of working with the joy of living. Known to many Fortune 100 companies as the “Guru of Customer Care,” Jeff Gee has designed and presented empowering programs to over 50,000 people worldwide

Jeff Gee began his career in England as a business-communication consultant and came to the US in 1983 to design and implement a nationwide training facility. The approach to business he advocated, namely, infusing the joy of working with the joy of living, became so successful that he decided to start a management training company.   Since 1985, Jeff’s learning organization has been instrumental in creating corporate universities for clients including GE, Motorola, and Snap-On. His Super Service™ curriculum has been revered as “absolutely amazing” and “one of the best” by such companies as Underwriters Laboratories, Computer Associate, HSBC, McDonalds and Pepsi.

Delivering over 60 live events a year worldwide, Jeff flies so much he’s now an Advantage Titanium Kevlar Bentley awards member. Through keynote speeches, courses and online learning, Jeff helps corporations maximize their greatest asset… their people. He challenges participants to be accountable for excellence.

Featured on major television networks including ABC, NBC, FOX and CBS, Jeff Gee has shared his expertise and knowledge of NLP, emotional Intelligence, leadership, sales, communication and performance with millions of viewers. A published author with McGraw-Hill, Fortune 500 companies has used him to motivate and invigorate their workforces.  

Jeff Gee is also the author of SuperService: Even When You Don’t Feel Like It! Even When They Don’t Deserve It! andThe Winner’s Attitude.

Questions? Contact Us Any Time:

805.965.1400

More About Jeff Gee. . . 
Jeff Gee tackles serious topics with humor and candor, teaching his audiences to look first at what they do to create change, rather than wait for the other guy to make a move. His uplifting attitude empowers people to achieve lasting, continuous personal and professional success. Jeff Gee’s remarkable SuperService™ Curriculum has been revered as “absolutely amazing” and “one of the best” by such companies as Underwriters Laboratories, Computer Associates and Pepsi.

When Jeff Gee is not inspiring his audience, he’s hanging out with his family, friends and his lovely wife of 45 years.

Testimonials

“Not only did our people feel the material covered was extremely appropriate and beneficial, they were very complimentary of your knowledge and manner of presentation. Please accept my sincere thanks for a job well done!”

Al De Stefano

President, Motorola, Emteck Division

“Thank you for the most entertaining and informative training I have ever received at UL!! You were absolutely outstanding!!! I have been affirming my day on a regular basis and I can’t tell you what a difference it has made in servicing my customers (internal and external)! Thanks for everything!!!”

Underwriters Laboratories

 

“Total Beverage University at Pepsi-Cola General Bottlers just added SuperService to the Professional Development Curriculum. SuperService™ focuses on ‘being the best you can be’ and really motivates people to excellence. This workshop provided the results we wanted.”

Connie Thompson

Organizational Capability, Performance Technology Specialist Pepsi

“In today’s hyper-competitive marketplace, outstanding customer service lies at the heart of sustainable customer loyalty. SuperService delivers clear, actionable advice on the art of delighting your customers.”

Richard Notebaert

Chairman and Chief Executive Officer, Ameritech division of the SBC Global Network

“Motorola Dealerships have increased their customer retention rate a full 17% with SuperService.”

Ralph Goffin

Vice President Global Marketing and Sales, Motorola

Books

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