HealthConsuming: from health consumers to health citizens
Jane’s book, HealthConsuming™: from health consumers to health citizens, was published in May 2019. The book tracks the evolution of the patient to consumer and, ultimately, payor, seeking transparency and empowerment to support the health consumer ...
Jane’s book, HealthConsuming™: from health consumers to health citizens, was published in May 2019. The book tracks the evolution of the patient to consumer and, ultimately, payor, seeking transparency and empowerment to support the health consumer journey. As digital tools and retail health options proliferate the consumer’s ecosystem for health, HealthConsuming™ discusses America’s prospects for public policy and privacy laws to bolster health citizens’ access to health care, social determinants, and personal data protections.
Jane’s focus in meeting with groups in 2019 is to provide context and counsel for understanding, developing strategies for and supporting patients-as-consumers and the new payors. With that macro theme, Jane addresses:
- The patient-as-payor
- How Amazon has “primed” health consumers
- How digital health tools can support patients for self-care in the growing value-based and consumer first-dollar environment
- The new retail health beyond the pharmacy – in the grocery store, shopping mall, travel destination, and medical cannabis storefront
- How collaborating in the retail health ecosystem can engage patients in health and wellbeing and drive loyalty and engagement
- How meeting consumers where they live, work, play, pray and learn can bolster trust and engagement that drive outcomes – the importance of the social determinants of health and meeting patients/consumers on their terms
- The implications of the upcoming 2020 Presidential and Congressional elections – and scenarios for patients and health consumers.
