Jacob Morgan

How do some of the world’s top leaders unlock the potential of others, create trust, and lead through change? While vulnerability cripples some leaders, others tap into it and use it as a superpower. Vulnerability alone makes leaders seem incompetent. Competence on its own makes it hard for leaders to connect with their people. The key is to develop both competence and vulnerability, what Jacob calls “The Vulnerable Leader Equation.” Based on over 100 CEO interviews and a survey of nearly 14,000 employees, Jacob shares unique research, strategies, and candid stories that teach audiences how they can tap into vulnerability to transform themselves, their teams, and their organizations.

Learning objectives:

Leadership is changing right before our eyes and the pandemic has only accelerated the transformation. It’s never been harder to be a leader but the impact that leaders have has also never been greater.

How should current and prospective leaders think and what do they need to know how to do? In this groundbreaking keynote Jacob shares insights from the exclusive research he conducted by interviewing over 140 of the world’s top CEOs and surveying nearly 14,000 employees. Jacob identified a specific set of four mindsets and five skills that all leaders must practice if they wish to guide themselves, their teams, and their organizations to success in the future of work. In this keynote Jacob will explore why and how leadership is changing, what all of the mindsets and skills are, and give actionable steps that attendees can take to practice them. The session is filled with lots of stories, insights, and research.

Learning objectives:

• Why and how leadership is changing.
• What it means to be a leader and the impact that leaders have.
• The four mindsets and five skills leaders must practice.
• Why many leaders struggle with change.
• How to become a future-ready leader.

Nothing matters more than the experience organizations create for their people, this has become glaringly true in a post-pandemic world. For decades, organizations have been investing in short-term “adrenaline shot” programs such as free food or workfrom-home Fridays with no impact for team members or the organization. Organizations have been using these “engagement programs” to distract employees from the sad reality of what it’s like to actually work there. But now it’s time to make actual changes to the core workplaces of organizations.

Instead of forcing people into outdated workplace practices, the world’s top companies are redesigning work around their people by focusing on three environments: culture, technology, and space. In this session, Jacob will share research he did on 252 organizations and will uncover what the world’s top organizations are doing to attract and retain top talent. Employee experience is no longer an “HR thing” it is a “leader thing” and after this session you will know why and what to do about it!

Learning objectives:

• Why and how the workplace is changing.
• The ROI of employee experience.
• Why employee experience and employee engagement are not the same thing.
• The three employee experience environments: culture, physical space, and technology.
• Why employee experience is not an “HR thing.”
• How you can design and create great employee experiences.

How is the world of work changing and how should we set ourselves and our organizations up for success? Talent is transforming, there is fear of AI and automation taking jobs, change is accelerating, work and life are integrating, and leadership is evolving. In this talk Jacob explores how employees, leaders, and organizations are evolving and what that means for all of us.

Learning objectives:

• Trends shaping the future of work.
• How employees, leaders, and organizations are evolving.
• The role technology plays.
• How to think about the future of work.