Dee Ann Turner

Corporate Culture Speaker, Former VP of Corporate Talent for Chick-fil-A & Author

  • Dee Ann Turner Keynote Speaker Fee Fee range is for U.S. events, depending on location and organization type

    Please Inquire

  • Languages Spoken

    English

  • Travels From

    Georgia, USA

  • Dee Ann Turner Keynote Speaker Fee Fee range is for U.S. events, depending on location and organization type

    Please Inquire

  • Languages Spoken

    English

  • Travels From

    Georgia, USA

Suggested Keynote Speaker Programs

Recipe for a Remarkable Culture

This talk outlines the elements that create a Remarkable culture: A Meaningful Purpose, A Challenging Mission and Demonstrated Core Values. Dee Ann explains how to create these elements within your organization and how to apply them to win the ...

This talk outlines the elements that create a Remarkable culture: A Meaningful Purpose, A Challenging Mission and Demonstrated Core Values. Dee Ann explains how to create these elements within your organization and how to apply them to win the hearts of employees and customers.

Learn More

Win with Who

To win in the marketplace, selecting and keeping extraordinary talent is paramount. Dee Ann uses her experiences of selecting thousands of people for hospitality roles to explain how to select for character, competency and chemistry. ...

To win in the marketplace, selecting and keeping extraordinary talent is paramount. Dee Ann uses her experiences of selecting thousands of people for hospitality roles to explain how to select for character, competency and chemistry. Extraordinary talent flourishing in a remarkable culture will create amazing customer experiences.

Learn More

The Secret Sauce of Legendary Customer Service

In this message, Dee Ann explains how to combine the ingredients of a Remarkable Culture with Extraordinary Talent to create customer loyalty through legendary customer experience. The difference between an amazing customer service and a poor ...

In this message, Dee Ann explains how to combine the ingredients of a Remarkable Culture with Extraordinary Talent to create customer loyalty through legendary customer experience. The difference between an amazing customer service and a poor customer experience is an employee who cares. Dee Ann helps her audience how to select, train and motivate people to care more.

Learn More

About Keynote Speaker Dee Ann Turner

Dee Ann is a 33-year veteran of Chick-fil-A, Inc. Prior to retirement, she was Vice President, Talent and Vice President, Sustainability for Chick-fil-A, Inc. Selected as the company’s first female officer in 2001, she was instrumental in building and growing Chick-fil-A’s well-known culture and talent systems. During her long career, she worked closely with Chick-fil-A’s founder, S. Truett Cathy, and other key leaders as an architect of their organizational culture. Turner was responsible for thousands of selections of Chick-fil-A Franchisees and corporate staff members. Additionally, she led Talent Management, Staff Learning and Development, Diversity and Inclusion, Culture and Engagement. Prior to her retirement, she launched and led Chick-fil-A’s Sustainability and Social Responsibility function.

Today, she leads her own organization, Dee Ann Turner & Associates, LLC, writing books, speaking to over 50 audiences per year and consulting and coaching leaders globally. She is the author of the best sellers, It’s My Pleasure: The Impact of Extraordinary Talent and a Compelling Culture (2015) and Bet on Talent: How to Create a Remarkable Culture and Win the Hearts of Customers (2019) and Crush Your Career: Ace the Interview, Land the Job and Launch Your Future (2021). She also hosts the Crush Your Career Podcast and is the Talent Expert in Residence at High Point University.

She is a graduate of Clayton State University with a degree in Management. She also completed executive education courses at Emory University, University of North Carolina at Chapel Hill and the University of Virginia’s Darden Business School. She is a 2009 alumnus of the prestigious Harvard Business School Advanced Management Program.

Dee Ann has been married her husband, Ashley for 38 years and they are the parents of three grown sons. Currently, she serves on the Board of Directors for Booster Enterprises and Oak Dental Group. Additionally, she is an advisor to several non-profits. When she is not traveling, she can often be found on her Peloton bike in her home outside of Atlanta or on her stand-up paddleboard at Lake Hartwell in northeast Georgia.

Testimonials

Dee Ann Turner spoke to around 1000 of our franchisees at our annual convention speaking to us about the concepts in her book “Bet On Talent.”  Read More

Darren Varnado

Experience Kona Ice

Our Bolte School of Business at Mount St. Mary’s University had the pleasure of inviting Dee Ann to speak at our annual business in society and social responsibility event.  Read More

Christina L. Yoder

Assistant Professor of Management | Certified Professional Coach | Speaker | Consulting Partner, Vide Consulting Group

If your organization has not heard Dee Ann Turner speak you need to hire her now! At Unconventional Business Network we host regular events in multiple cities and we keep inviting Dee Ann back to each of our cities.  Read More

Rick Boxx

Founder/CEO at Unconventional Business Network

We had Dee Ann speak at our national sweetFrog conference and she was an absolutely perfect fit for us. sweetFrog strives to provide amazing experiences for our customers and her message around service resonated with our franchise owners.  Read More

Matthew Chadinha

Director Of Operations at sweetFrog Frozen Yogurt

Close

My Catalog

PDF

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Submit Clear All

    You have not added any speakers yet.