Colette Carlson

In an era marked by rapid change, digital transformation, and a distributed workforce, creating a culture of psychological safety has become paramount for exceptional leadership. This program delves into the essential techniques and strategies that leaders need to foster for an environment where team members feel safe to speak up, share ideas, take risks, and express themselves without fear of judgment. By leveraging cutting-edge communication skills, emotional intelligence, and trust-building practices, leaders can elevate team performance, productivity, and innovation. Unlock the full potential of your team by cultivating a space where everyone feels valued, heard, and empowered.

Key Takeaways:

• Building Trust: Learn how to create and sustain high levels of trust within your team, ensuring a foundation where members can rely on one another.
• Effective Communication: Develop powerful communication skills that foster open dialogue, transparency, and collaboration, along with providing constructive feedback to drive continuous improvement and growth.
• Emotional Intelligence: Enhance your emotional intelligence and empathy to understand and respond to the needs and emotions of your team members effectively.
• Risk-Taking and Innovation: Encourage a culture where taking risks is welcomed and mistakes are seen as opportunities for growth – driving innovation and creativity.
• Conflict Resolution: Acquire the tools to handle conflicts constructively, turning potential issues into opportunities for strengthening team cohesion and understanding.

Your business is only as strong as your people. Workplace culture often lacks connection, empathy, and collaboration – which leads to a toxic environment of unmotivated and under-performing employees. Purposeful, aligned organizational cultures allow individuals to do their best work as they feel safe, seen, heard, and valued. These types of workplace environments honor people, not just profits, which drives loyalty, productivity, and a sense of belonging. This program teaches companies how to create teams that feel psychologically safe, supported, engaged, inspired, and motivated to perform at their highest potential.

Attendees will learn how to:

• Prioritize the human experience to build trust, cooperation, and commitment toward an inclusive workplace
• Effectively communicate who matters, what matters, and why it matters to create meaning and purpose
• Foster an open and honest exchange of feedback, ideas, and insights to support individual and organizational growth
• Make workplace connection a ritual in a distributed workforce to break down silos, deepen relationships, and increase overall employee well-being
• Support the growth and development of the whole person to attain and retain talent

The future of leadership is human. The ability to create a connection that is real, emotional, and personal drives employee motivation, engagement, and outcomes. Connected leaders, through their own transparency, inclusion, and accountability, create a psychologically-safe environment where individuals feel like they belong and matter – which is key to job satisfaction and mental health. The demands of new hybrid workplaces require that leaders be compassionate and conscious communicators who can lead change, and influence and impact their teams.

In this engaging, uplifting, and research-based program, leaders will master their ability to communicate and connect on deeper levels by learning how to:

• Strengthen emotional intelligence to maximize impact and influence
• Invest time to grow and develop the whole person to attain and retain talent
• Create intentional rituals to build a healthy, engaged, and committed team
• Learn specific, human-centric conversations that inspire action and cooperation
• Champion the accomplishments and strengths of every individual on your team
• Create a culture of growth where individuals flourish and thrive

Given the volume of change, uncertainty, and relentless pressure in today’s modern workplace, it’s time to take employee health seriously. We need to grow beyond the outdated concept of work-life balance, or that self-care is a day off or a bubble bath. More importantly, we must move past the belief that exhaustion is a requirement of success.

The digital environment collapsed the boundaries between work and home, leaving people juggling opposing demands for time, energy, and attention – while others experience isolation and disconnection. And levels of stress and burnout for every title and role are only intensifying.

Without the strategies and support to manage these situations and emotions, even the most-resilient individuals can experience chronic stress, anxiety, or burnout. When left untreated, these feelings impact motivation, engagement, and productivity.

In this program, Colette shares practical, powerful, science-based strategies to remain resilient, create a healthier workplace; and accelerate performance during the most challenging of circumstances.  Attendees will learn how to:

• Control the controllables to preempt worry, stress, and emotional exhaustion
• Implement science-backed steps to master your mindset, increasing mental toughness and emotional regulation
• Reprioritize well-being. The relationship you have with yourself, and how you take care of yourself, affects all your relationships and your work.
• Create healthy boundaries through intentional rituals to stay focused, present, and productive
• Ask for and create the support you need to perform at your best and improve your quality of life

To build relationships that close sales and earn customers, you must first make a connection. In today’s selling environment, where trust has become more fragile, the ability to quickly connect and captivate is paramount.

The way in which sales are made today has drastically changed. Salespeople must humanize and customize their communications, show up prepared, and demonstrate empathy to build an emotional connection.

In this engaging, research-based program, learn how to adopt the skillset and mindset to cultivate authentic relationships and partnerships that lead to increased sales, repeat customers, and powerful referrals.

As a former national sales trainer, who cut her teeth in straight commission sales, Colette will provide practical, actionable strategies to maximize relationships, revenue, and results.

Customized for each audience and their unique objectives, attendees will learn how to:

• Stop transacting and start connecting to build deeper, richer relationships
• Deliver a personal experience in all communications allowing your customer to feel seen, heard, and valued
• Ask deeper, richer questions to identify the customer’s needs and challenges
• Listen empathetically to create a collaborative environment conducive to problem-solving
• Demonstrate value and gain emotional connection through the power of story
• Leverage your physical and digital body language to clearly communicate and build trust

When women show up, stand up, and speak out, positive change happens. In this engaging, uplifting, and research-based program, specific to women
in leadership, participants gain the strategies and skills necessary to become authentic, credible, and confident leaders.

Be recognized, respected, and rewarded in your career by learning how to:

• Cultivate connections that count
• Identify, access, and develop strategic relationships
• Express your success to advocate for yourself and others
• Conquer self-imposed limits to take risks and accelerate growth
• Breakthrough barriers by mastering the power of the ASK
• Stay resilient through constant change and challenges