1. Blake is a masterful storyteller that uses real-world examples and research to bring her message of customer-centricity home for the audience
2. She customizes all of her presentations and goes above and beyond for clients
3. She’s relatable, and uses humor to connect with the audience
4. Blake is a customer experience futurist that has a vision for how technology can create a more beautiful and customer-centric world
5. Blake has a ton of real-world experience, working as a customer service leader at a Fortune 100 company
6. Her passion for customer experience is contagious
“Our audience simply loves Blake. She has worked with us on a variety of content marketing efforts including 1 hour webinars and 3 hour workshops. Combining rich experience in social and customer care gives Blake the credibility to help organizations of all sizes. She leads by example and has deep knowledge of relevant use cases for every social care situation. Follow Blake and learn how to improve the customer experience, save money in customer service, and contribute to the bottom line.”