Jul 27, 2022
Make Every Customer Feel Like a High Roller
Molly Bloom was only 26 when she began running the most exclusive, high-stakes underground poker game in the world. Molly’s game involved hundreds of millions of dollars and sparked the interest of players like Leonardo DiCaprio, Tobey Maguire, A-Rod, and Ben Affleck.
How did Molly do it? She mastered the art of making every customer feel like a high roller. Why? According to Molly, it’s because we know that you can’t place enough value on having someone feel heard, seen, and remembered.
MAKE EVERY CUSTOMER FEEL LIKE A HIGH ROLLER
Molly Bloom didn’t know a thing about running a poker business when she was asked to set up the most exclusive high stakes poker game in Hollywood. She was faced with the daunting question: how do you create an experience that will keep the rich and famous coming back and spending millions when they can go anywhere to play poker? Molly found if she built a unique customer culture, not only would players come back, the game would become so exclusive that everyone would want to be a part of it. In this exciting and informative talk, Bloom shows how she created an experience like no other for her players and how you can apply the same principles for creating an exclusive experience for your customers.
Elevate your customer experience and book Molly for your next event!
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