BigSpeak™ Speakers Bureau: Motivational Speakers | Keynote Speakers | Business Speakers
Informing and inspiring you with the latest news and views from the world’s top business speakers, CEOs, motivational speakers, celebrities, and leadership experts.
Aug 18, 2015
Customer Service in the Digital Age: Customer Service Trends You Should Know in 2016
Speed, omnipresence, and individuation are all growing trends in customer service. Businesses now must be available by web, phone, email, and in person. Customer complaints…
Aug 18, 2015
What Disneyland Can Teach Us About Customer Service
60 years ago, Walt Disney founded Disneyland, and 60 years later the Disney theme parks continue to attract tens of millions of visitors each year.…
Aug 18, 2015
Customer Service in Conflict Situations
James Lloyd knows a lot about satisfied — and dissatisfied — customers. The former church minister and present-day master customer service trainer has worked with…
Aug 18, 2015
BigSpeak’s Favorite Stories of Exceptional Service
Well-known companies such as Southwest Airlines, Starbucks, Nordstrom, and Amazon are generally lauded for consistently providing exceptional customer service. Yet, there are always stories of…
Aug 12, 2015
BigSpeak Earns Inc. 5000 Award for Fastest-Growing Private Companies
BigSpeak Speakers Bureau Recognized for Job Creation and Exceptional Three-Year Sales Growth Santa Barbara, August 12, 2015 — Inc.com added Santa Barbara business, BigSpeak Speakers…
Aug 6, 2015
Employee Career Development Is The Manager’s Job
By Chip Joyce Lack of career development opportunity is the best leading indicator that your company will fail to keep your talented employees, new research …
Aug 4, 2015
Are the Best Employees Allergic To Your Managers?
By Chip Joyce, Companies are innovative and adaptive only if they have highly engaged employees who have those qualities. It takes strong people management skills…
Jul 28, 2015
Jeff DeGraff on Inspiring Creativity in the Workplace
Inspiring creativity in the workplace is the first step towards innovation, and yet many leaders find themselves at a loss when it comes to helping…
Jul 28, 2015
Why Disruptive Innovation is Key to ROI
Disruptive Innovation. Everyone wants to know what the term means and why it’s important to the bottom line, but it’s not as complicated as it…
Jul 28, 2015
How to Spark Innovation Through Crowdsourcing
crowd·source ?kroud?sôrs/ verb To utilize information contributed by the general public, often via the Internet “Some companies may not understand how to take advantage of…
Jul 28, 2015
Five Innovation Experts Share How to Jumpstart Growth
Being more innovative in the workplace, may simply be a matter of shifting how you think. According to BigSpeak’s innovation experts, cutting-edge products and solutions…
Jul 22, 2015
Top Requested Speakers At Tech Conferences
As we enter this new era of big data and digital information, it has never been more important to take advantage of expert insights to…