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Informing and inspiring you with the latest news and views from the world’s top business speakers, CEOs, motivational speakers, celebrities, and leadership experts.

What do Apple, Hilary Clinton, And The Office Of Personnel Management Have In Common?

Cyber security has been at the forefront of the news this month, projected to be a prominent topic of discussion in the next presidential election,…

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How To Defend Yourself From A Cyber Attack

Identity theft, hacking, and other cyber attacks such as DDoS attacks can be detrimental to a business, leaving employees, customers, and company information vulnerable.  Once…

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The 5 Trends Behind the Water Crisis

The 5 Trends Behind the Water Crisis Originally written by Seth Siegel, Sept. 18, 2015, on LinkedIn The San Joaquin Valley in California is the…

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The Secret To Turning Around Any Team In Any Business

By Peter Guber, This summer the Golden State Warriors won the highest achievement in basketball – they became the 2015 NBA Champions.   However, in 2010,…

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BigSpeak Loves Fredrik Eklund – America’s #1 Real Estate Agent

The BigSpeak team absolutely adores Fredrik Eklund. We cannot say enough about how great he is to work with and how much we admire his…

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Why Experiential Meetings Matter

Forget the fluorescent lighting and windowless rooms. Meetings have moved on. The truth is that today’s audience is expecting more when it comes to being…

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Learn from Guest CEO, Entrepreneurial Founders and Leaders from Netflix, Kayak.com, LinkedIn, oDesk, Ford, SONOS, CNN and More

At BigSpeak, we believe in going BIG. We love big ideas, big passion and big opportunities to help businesses succeed. As luck would have it,…

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5 Traits Of Creative Leaders (And How To Become One)

Written by Erik Wahl, Being a leader is difficult. That’s why most of us end up taking direction from others in our professional lives. But …

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Customer Service in the Digital Age: Customer Service Trends You Should Know in 2016

Speed, omnipresence, and individuation are all growing trends in customer service.  Businesses now must be available by web, phone, email, and in person. Customer complaints…

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What Disneyland Can Teach Us About Customer Service

60 years ago, Walt Disney founded Disneyland, and 60 years later the Disney theme parks continue to attract tens of millions of visitors each year.…

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Customer Service in Conflict Situations

James Lloyd knows a lot about satisfied — and dissatisfied — customers. The former church minister and present-day master customer service trainer has worked with…

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BigSpeak’s Favorite Stories of Exceptional Service

Well-known companies such as Southwest Airlines, Starbucks, Nordstrom, and Amazon are generally lauded for consistently providing exceptional customer service.  Yet, there are always stories of…

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