BigSpeak Executive Vice President Ken Sterling has recently been featured in Forbes with his article “Five Lessons From The Pandemic About How To Do Business Better.” The COVID-19 pandemic has changed the way people do business around the world and Sterling has several tips that will help things run as smoothly as ever. 

He argues that employers need to be more empathetic. Everyone is dealing with the psychological fallout from the pandemic, but Sterling asserts that flexible work schedules will lead to happier team members. Flexibility and engagement are key to a booming business post-pandemic. Embracing people working from home and utilizing Zoom calls help teams stay engaged while staying as productive as possible. Letting clients and employees know that they are appreciated goes a long way. Going the extra mile to ensure that needs and specifics are met (along with little gifts to say thank you) will let people know that they are valued: and boost the bottom line along the way.

To read Ken Sterling’s full article in Forbes, click here

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