3 Customer Experience Speakers Who Spark Life-long Loyalties

New and quickly growing companies know they have to hit the ground running. The marketplace is hyper-competitive and stakes feel higher than ever, creating a real sense of urgency for teams trying to spread their wings and stabilize.

 

Every business sets out to serve someone, and every successful business needs to build a lasting relationship with its customer base that will ensure repeat use. A highly experienced customer service keynote speaker will teach leaders to turn a workforce into advocates and clients into evangelists, ensuring  a business staying power and a reputation for excellence. 

 

Jeanne Bliss has been raking in accolades for her work helping organizations create incredible customer experiences for decades, and is even known as the “Godmother of Customer Experience.” An effective guide for leaders aiming to create deep, positive relationships between both customers and the business and the business and its employees , she has driven achievement of 95% loyalty rates.

 

Jeff Toister knows that the most successful companies have customer-focused cultures. The bestselling author of four customer service books, he’s been ranked by Global Gurus as a top customer service trainer, offering weekly newsletters, customer service assessments, keynotes, and 1-on-1 training for leaders looking to build and sustain a customer-centric culture.

Brittany Hodak has worked with some of the world’s biggest brands, including Wamart and Disney, to help teams turn their customers into Superfans. In a world in which customer experience drives over ? of customer loyalty, her know-how is essential for every member of a team looking to elevate their brand’s relationship to its buyers.